Recorded and like always I have camera stuff shipped next day air, lens sat at bh for days, so I ordered from Adorama. No more after 20 years. We called twice for a tracking number to see where it was. First time just said, "Ok I'll send you an email to track.
I will contact them then email you a tracking. It's been past time of estimated delivery and we still don't have nothing and we have a business to run. Very poor customer service they wanna rush you off the phone. I want my money back!!!! I placed an order for delivery internationally.
Product was Contacted customer support who basically told me I'm wrong and if I e-mail them again, they'll ignore me. Never had any issues but a delayed package that was UPS and not their fault. I've visited their Brick and mortar store in NYC and was a beautiful store with great customer service. If you sign up for their accounts you also get reward points and save money on your next order. When I opened the box, it was missing parts and there were fingerprints all over it.
When I inquired about them sending me a new one, they said I had to send the old one back first leaving me without a computer for a couple of weeks. This was unacceptable as I use my computer daily for business.
It was clearly a return that they sold as new. Most other companies provide for you a discount in this situation. They refused to provide me a discount and refused to work with me. I have pictures and will amend this review. Stay away from this place and order from a reputable company. Otherwise, you are most likely receiving a used or returned product. I'm withdrawing my review.
For some reason the order was split into two shipments. Both shipments came in large 6' x 6" boxes. Upon opening the second shipment box, I was a little startled to discover it was completely empty no product, receipt, packing slip, nothing. I received a response the next day that they had looked at their packing video and that it showed the product being placed in the box.
I informed them that they may have been looking at the first shipment being packed, but clearly not the second. They've now stopped responding to me. I've disputed the order with my credit card company. I'm not a liar or a thief. If they fight my dispute, I will never order another product from this company again. They clearly don't respect their customers.
I also think they're lying about watching the package video, because they would have clearly seen nothing being placed in the second box. Sign up to receive our free weekly newsletter. We value your privacy. Unsubscribe easily. Are you this business? Save Saved. Live agent Are you this business? Overall Satisfaction Rating 5 stars. Sort: Recent. Most helpful. Filter by: Any. Page 1 Reviews 0 - Original review: Sept. Not sure how to choose?
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